RouteGenie Announces Full Integration with Medical Answering Services (MAS) for NEMT Providers to Ensure GPS Compliance

[Buffalo, NY] – RouteGenie, the leading provider of modern NEMT software, is pleased to announce its continued full integration with Medical Answering Services (MAS), a broker in New York that manages Medicaid trips. When New York introduced its new requirements through its  broker RFP in 2021, the RouteGenie team worked directly with MAS to demonstrate how it could provide them with the data required under the new New York State Department of Health (DOH) rules. RouteGenie was amongst the first software providers to enhance its integration to comply with the new rules in December of 2021, providing a seamless and compliant experience for the New York NEMT providers and their passengers.

As of April 3, 2023, New York State DOH requires all Transportation Providers (TP) to be fully Global Positioning System (GPS) compliant. For a trip to be considered fully GPS-compliant, the Transportation Provider will submit the starting point, end point, and all GPS coordinates along the trip (“breadcrumb data”) to the Transportation Manager, MAS. RouteGenie is fully equipped to meet these requirements and has been capable of sending GPS data automatically to MAS since 2021, ensuring compliance and seamless trip import for our valued customers.

With RouteGenie’s modern NEMT software, providers can easily manage their routing, scheduling, dispatching, and billing all in one place, saving up to 50% on billing and dispatching labor costs. Additionally, RouteGenie’s automated call system and on-hold algorithm have been shown to reduce no-shows by up to 50%, resulting in more completed trips with the same fleet size and number of vehicles.

“We are thrilled to continue our partnership with MAS and help our customers remain compliant with DOH rules,” said Jonathon Anthon, CRO of RouteGenie. “Our integration with MAS ensures that our customers can focus on what matters most: providing safe and reliable transportation to those who need it.”

To learn more about RouteGenie and our modern NEMT software, visit or contact us at / 1 877 599 6560.

About RouteGenie: RouteGenie is the most modern NEMT software on the market, providing routing, scheduling, dispatching, billing, and vehicle maintenance tracking services to NEMT providers. With RouteGenie, providers can increase the number of trips they can fit into their schedule by up to 25% without putting more vehicles on the road. RouteGenie’s automated call system and on-hold algorithm have been shown to reduce no-shows by up to 50%. RouteGenie is fully compliant with all NEMT regulations and integrates seamlessly with MAS for automatic GPS data submission.

Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Study Champ journalist was involved in the writing and production of this article.

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